Telecommunications technology of the early 21st century has produced a phenomenon known as "phone hell": an audio inferno where callers are tormented either by mechanized voices or human ones with less soul than the machines. But the opposite exists. It can be found here in a simply furnished second-floor room where multilingual nuns in gray habits answer phones with an unfailingly sweet-voiced greeting: "Pronto, Vaticano" (Hello, Vatican).
